Insurance Coverage at Achieve ABA

We've Got You Covered

Every child deserves the opportunity to thrive - and that includes having access to the therapy they need. Navigating insurance coverage can feel overwhelming, but we're here to make the process a breeze.

Carolina Complete Health insurance coverage for ABA therapy

At Achieve ABA, we know that when your child needs help, the last thing you want is to get stuck in confusing insurance rules. Families with Carolina Complete Health insurance often wonder how to start ABA therapy, what’s covered, and how long it will take. 


That’s where we step in. Our team will guide you through every step of the process—from verifying your benefits to beginning therapy—so you can focus on your child, not the paperwork.


What does Carolina Complete Health cover for ABA therapy?

Carolina Complete Health covers comprehensive ABA services for children and teens with autism (under age 21). This usually includes:

Initial ABA assessment by a Board Certified Behavior Analyst (BCBA)

 Goal-focused planning, including in-home ABA therapy

One-on-one ABA sessions with trained behavior technicians, supervised by a BCBA

Parent and caregiver training to help you use ABA strategies at home

Progress reviews and reauthorizations to make sure therapy remains medically necessary

Behavior management strategies and skill-building programs (communication, social skills, daily living skills, etc.)

Who Is eligible for ABA Therapy with Carolina Complete Health?

Eligibility is based on your child’s diagnosis, age, and the medical necessity of ABA therapy.

Your child may be eligible if:

Diagnosis:  A licensed provider has given a formal autism diagnosis.

 Medical necessity:  A physician or professional recommends ABA therapy

Age requirements:  Typically covered for children under 21

In-network provider:  Services are delivered by an approved Carolina Complete provider like Achieve ABA

Prior authorization:  Approval is secured before services begin

How to get started with ABA therapy through Carolina Complete Health

Getting ABA therapy approved through Carolina Complete Health is a step-by-step process, but we make it simple for families. Here’s how it works:

1. Confirm eligibility - We check your child's Carolina Complete Health benefits

2. Get prior authorization Our team submits the required paperwork for approval.

3. Initial assessment – A BCBA completes a full evaluation and creates a treatment plan.

4. Therapy begins – ABA sessions start, tailored to your child’s unique needs.

5. Ongoing support – We handle reauthorizations and progress reviews so care continues without interruption.

Why families choose Achieve ABA

Choosing the right ABA provider in North Carolina makes the process smoother for your child and your family.

Insurance expertise – We know Carolina Complete Health’s requirements inside and out

Fast start times – We work to get therapy approved and scheduled quickly

Family-centered care – Parents are active partners in every step of therapy

Compassionate team – We care deeply about helping children succeed

FAQs about Carolina Complete ABA therapy coverage

Parents often have questions about what’s required and what to expect with Carolina Complete Health.

  • Do I need a referral for ABA therapy?

    Some cases require it, others do not. We’ll confirm your plan’s requirements.

  • How long does approval take?

    Usually 1–3 weeks once all documentation is submitted. We work to speed things up.

  • What if my child is over 21?

    ABA is generally only covered for those under 21, but we’ll review your options.

  • Does Carolina Complete require caregiver involvement?

    Yes. Plans must show that caregivers are included in training and support.

  • What if my plan denies coverage?

    We’ll help you file an appeal and resubmit with the necessary clinical documentation.

Our team is here to help

Every child deserves the chance to grow and succeed. With Achieve ABA and Carolina Complete Health, getting ABA therapy is easier than you think. Let us manage the details while you focus on your child’s progress.